Can not find the serial number in education account

[Anonymous]

Hi! I have already verified as an educational account in Autodesk and I have downloaded Revit 2021. But I have not any emails regarding the serial number yet. There is nothing shown in the products and services neither. Can you please help me in this regard?

[mdavis22569]

 If you go to your Account Manager:

When you look under the software do you see the serial number or does it look like this and say Sign In?

[Anonymous]

Yes, it's like this!

[mdavis22569 · Accepted solution]

Then you would use your Autodesk Account information to sign in ...

https://knowledge.autodesk.com/customer-service/download-install/activate/subscriber-activation

[Anonymous]

Thanks for your response. I have already signed in but still as I start the Revit it asks me for the activation code.

[mdavis22569 · Accepted solution]

I would make sure ALL of your updates are installed ... 

Go to your Autodesk Desktop App and install any updates listed.

Might consider uninstalling it ... .making sure the Anti-Virus is off and installing it.

[tbroder2024]

Hi. I am having a similar problem. I am a student so I am using Autodesk Educator, but everytime I drag an app to my desktop, the file is blank. Also, the only app that is working, Maya, requires me to input a serial code. Do you know where I can find that?

[mdavis22569]

What do you show in your Account manager ..  Autodesk has moved away from Serial Numbers and now it's Sign In activation using your Autodesk ID